- They will need a contact name at the pickup site as well as a good, complete address and both a home (if available) and cell phone (mandatory) numbers, and the same for the delivery site. It is very important to have all this information ready for them at pick up time or before.
- They will have regular contact with shipper and drop off point contact to keep abreast of any changes or delays due to weather or road conditions etc. They will send pictures of the horses in transit so you can see in real time the care the horses are receiving.
- Please provide 1 bale of hay for the trip. We do not supply hay because we would rather have your horse eat the hay that he or she is accustomed to.
- They stop about every 3 hours for a brief rest and depending on conditions every 6 hours to refill water buckets and hay nets.
Halters need to be provided for each horse.
- On the short trips, they usually attach the trailer tie to the horse’s halter but on a longer trip horses will be hauled with their heads free. This is because it is important that your horse has the freedom to lower his or her head to allow for clearing the nasal passages. If your horse cannot clear the nasal passages, this will cause Shipping Fever and lead to other complications. Their trailer has full partition stall dividers on the head side to allow for this.
- Please inform us if your horse has any traveling issues that would be helpful to making your horse’s shipping a safe experience.
- If blankets are provided, they will be added or removed according to the outside temperature. If you are shipping a horse from South to North in the cooler winter months, we provide a blanket for them to put on the horse as they move into colder climates.